Rack management solution

A specialized solution that centralizes and manages your glass delivery racks, giving you real-time visibility, reduced losses, and optimized control over your logistics.

Integrated into our ERP software for glass processors

Managing your racks becomes effortless

It’s now simple, fast, efficient, and visual

The challenges you face in the field

Take back control with SynerTracker

SynerTracker, who is it for?

A different use for each role

Thanks to the mobile application

Field usage

Your drivers and operators use the SynerTracker mobile application to manage racks directly on-site, without complexity. In just a few steps, they scan racks, update their status, confirm deliveries and record pickups in real time.

No more paper or scattered information: everything is centralized, digital and instantly synchronized. Data is reliable and immediately shared with managers, without errors or information loss.

Fast and smooth logistics

The scanning feature enables quick actions, digital tracking and real-time synchronization of information to simplify daily operations.

Fast and reliable data feedback

Data is recorded on-site and instantly transmitted to managers, without re-entry or risk of errors.

Clear information

Instant access to rack location, status and comments added by managers or customers directly from the application.

Thanks to the WEB portal

Centralized remote management

Your managers have a global, real-time view of all racks in circulation and those immobilized at customer sites. They can monitor field feedback, control statuses and analyze immobilizations to efficiently prepare delivery and pickup operations.

All information is centralized, reliable and immediately usable, enabling proactive and structured management of your rack fleet.

Global real-time visibility

They instantly view the location and status of all your racks to manage logistics with precision.

Optimized planning and organization

They prepare delivery and pickup routes more easily, based on reliable and up-to-date data.

Control and loss reduction

They quickly identify racks immobilized for too long at customer sites or those that have changed location.

Thanks to the mobile application and the web portal

A shared tool for better collaboration

Your customers can view in real time the racks in their possession and easily notify you of a change of location or availability for pickup.

This transparency strengthens your collaboration, simplifies exchanges, reduces rack loss and avoids unnecessary additional charges.

Simple and time-saving

A change of location or a pickup request can be reported in just a few seconds directly via the portal or the application.

Avoid unnecessary costs

Your customer avoids costs related to excessive immobilization or loss of equipment in their possession.

Stronger collaboration and trust

Transparency of information strengthens collaboration and enables smoother logistics while ensuring compliance with announced deadlines.

Our add-ons

Mobile and web apps that complement the ERP system

Inventory management application

Rack management & tracking application

Insulating glass identification & traceability platform

Quote creation & order conversion portal

Order & delivery tracking portal

Some key features

To improve your rack management

Your equipment, tracked at all times

Real-time map location

You benefit from a precise view of each rack’s position on the map, along with its status. With every action, the rack is instantly updated on the map—whether the action is performed by you or your customer.

Clear status at every stage

Rack status tracking

You always know exactly where each rack stands in your logistics process: out for delivery, at the customer’s site, ready for pickup, being returned, or available for new deliveries.

Keep a record of every action

Photos and comments

Take a photo at each delivery or pickup of your rack at the customer’s site to avoid disputes. You can also provide clear instructions to your drivers (e.g., site access is from the rear).

Stop buying new racks!

Let’s discuss your rack management challenges and see how we can optimize and simplify your day-to-day operations.

Guide your drivers to their destination

GPS route

Your drivers can start a GPS route directly to a rack’s location. Greater working comfort and enhanced safety.

Involve your customers in your logistics

A portal dedicated to your customers

Give your customers a simple way to provide you with feedback. They can:

  • View the racks they have in their possession
  • Relocate racks on the map when equipment is moved
  • Notify you when a rack is ready for pickup

Why choose Synerglass-Soft?

A partner who understands your business

By choosing Synerglass-Soft, you are working with experts in the glass industry who understand your industrial challenges and operational constraints. Our sector-specific expertise enables us to design solutions that are tailored to the realities of your workshops and processes.

Trusting Synerglass-Soft also means choosing a partner committed to a long-term relationship. For over 30 years, our solutions have been constantly evolving to incorporate technological advances, meet regulatory requirements and adapt to our customers’ specific needs.

Whether you’re managing a multi-line industrial site or a workshop currently being set up, our solutions — ERP and mobile apps — enable you to digitise, secure and streamline your processes, whilst laying the foundations for your business’s long-term future.

Comprehensive support from the very first point of contact

1

PRELIMINARY ANALYSIS OF YOUR PROJECT

We analyse your current environment to advise you, carry out tailored demonstrations and provide you with a quote tailored to your requirements.

2

PROJECT SET-UP, TRAINING AND MANAGEMENT

A dedicated project manager oversees the installation, configuration and connection of the machines. Our experts provide on-site training for your teams to ensure they can get up to speed quickly.

3

FIELD TESTING UNDER REAL LIVE CONDITIONS

You will test the software using your own data and processes over a set period of time, in order to validate the settings before going live.

4

GO-LIVE

Once the tests have been validated, the software is rolled out into production on a date agreed upon by both parties, with enhanced support to ensure a smooth launch.

5

TECHNICAL SUPPORT & ONGOING ASSISTANCE

Our experts will continue to support you after the go-live to answer your questions, help you adapt your processes and ensure the long-term performance of your solution.

A PROJECT?

On the path to better performance

Your project deserves an in-depth analysis. Schedule an initial discussion with our experts to identify areas for improving your performance.

Do you have questions about SynerTracker?

Find the answers to the most frequently asked questions here

Yes. The application is available on Android and iOS and is compatible with smartphones, tablets and professional scanning devices, making it suitable for industrial environments.

Yes. Data recorded in SynerTracker can be synchronized with your ERP to centralize all logistics data in your management system. It is also possible to integrate SynerTracker with any other system through its API.

Yes. Your customers can access a dedicated portal to view only the racks in their possession, report a movement or indicate that a rack is ready for pickup. They do not see your other racks or customers.

No. SynerTracker integrates easily into your existing logistics processes and simply digitizes them to make them more reliable and efficient. It replaces paper with a digital tool.

Implementation is fast. Once racks are identified in the system and after a short training, your teams can start using the application and the web portal immediately. In general, deployment can be completed in less than one month.

Of course. Our experts can present SynerTracker during a personalized demonstration to show you how the solution optimizes rack management.

NEWS, INSIGHTS AND INNOVATIONS

Our latest publications

Industry trends, practical advice, technological innovations and feedback: explore content designed to help glass processors better manage their operations and anticipate market developments.