Welcome Peter Dixen: A new chapter of growth at Synerglass-Soft
29 April 2026
Big things are happening at Synerglass Soft, and we’re thrilled to share one of the most exciting updates of the year. We’d like to welcome
A web platform that centralizes the technical information of your insulating glass units, accessible at any time for your installers, customers, and after-sales service teams.
Integrated into our ERP software for glass processors
Each window provides instant access to all of its technical specifications. Users can view key information such as:
All this information is centralized and reliable, providing a clear and accurate overview of the glazing. This simplifies maintenance work, improves the quality of after-sales service, and reduces uncertainties related to technical data.
Each insulating glass unit (IGU) is assigned a unique 10-digit identifier, which is printed directly on the spacer. This marking allows each unit to be reliably identified without relying on external documents or internal references.
This identification is permanent and remains with the glazing throughout its entire lifecycle, from production to installation and into the operational phase. It enables field teams, installers, and after-sales service to instantly locate a product, even several years after it has been installed.
With this approach, identification becomes simple, fast, and secure, reducing errors and streamlining operations.
Information about each piece of glass is accessible at any time via a dedicated web platform. Using the GlassID, you can instantly retrieve the associated data without needing to install any software or use any special tools.
Access is available 24/7 from any internet-connected device, allowing field teams, installers, and after-sales service staff to view information directly on-site, completely independently.
This round-the-clock availability ensures optimal responsiveness, reduces response times, and simplifies access to information, even in urgent situations or on-site.
Let’s discuss the traceability and identification of your insulated glass units and explore how we can optimize them.
Every piece of glass can be tracked throughout its entire lifecycle, from manufacturing through installation to on-site use. Thanks to GlassID, it is now possible to maintain a permanent link between the product and its associated information.
This traceability makes it easy to track the history of a glazing unit, even several years after it was installed. It simplifies maintenance, after-sales service, and technical inspections.
By ensuring a consistent flow of information, you enhance reliability, transparency, and efficiency in the long-term management of your products.
All information related to your glazing is centralized in a single, reliable database accessible to all relevant parties. GlassID thus serves as the common platform for viewing and sharing technical data.
This centralization helps eliminate duplication, reduce inconsistencies, and prevent errors associated with using multiple sources. Everyone involved works with the same, up-to-date, and verified information.
By having a single source of truth, you improve data quality, streamline communication, and enhance the reliability of your operations—from production tracking to after-sales service.
By choosing Synerglass-Soft, you are working with experts in the glass industry who understand your industrial challenges and operational constraints. Our sector-specific expertise enables us to design solutions that are tailored to the realities of your workshops and processes.
Trusting Synerglass-Soft also means choosing a partner committed to a long-term relationship. For over 30 years, our solutions have been constantly evolving to incorporate technological advances, meet regulatory requirements and adapt to our customers’ specific needs.
Whether you’re managing a multi-line industrial site or a workshop currently being set up, our solutions — ERP and mobile apps — enable you to digitise, secure and streamline your processes, whilst laying the foundations for your business’s long-term future.
We analyse your current environment to advise you, carry out tailored demonstrations and provide you with a quote tailored to your requirements.
A dedicated project manager oversees the installation, configuration and connection of the machines. Our experts provide on-site training for your teams to ensure they can get up to speed quickly.
You will test the software using your own data and processes over a set period of time, in order to validate the settings before going live.
Once the tests have been validated, the software is rolled out into production on a date agreed upon by both parties, with enhanced support to ensure a smooth launch.
Our experts will continue to support you after the go-live to answer your questions, help you adapt your processes and ensure the long-term performance of your solution.
Your project deserves an in-depth analysis. Schedule an initial discussion with our experts to identify areas for improving your performance.
Each glass unit has a unique identifier directly printed on the interlayer. Simply enter this GlassID in the platform to immediately access the associated information.
The platform provides access to complete data: glass composition, interlayer type and gas used, thermal and acoustic performance, certifications, as well as the warranty start date.
No. GlassID is a web-based solution accessible from any internet-connected device, with no prior installation required.
Instant identification of glass units and direct access to technical data significantly reduce intervention times and improve diagnostic reliability.
By centralizing all information in a single repository, GlassID ensures reliable, up-to-date data shared across all stakeholders, reducing errors and data loss.
Industry trends, practical advice, technological innovations and feedback: explore content designed to help glass processors better manage their operations and anticipate market developments.
Big things are happening at Synerglass Soft, and we’re thrilled to share one of the most exciting updates of the year. We’d like to welcome
Synerglass-soft is pleased to announce its partnership with the Bundesverband Flachglas e. V. (BF) – the official representative body of the flat glass industry in
In the glass industry, progress happens when expertise comes together. Machinery, software, regulations, sustainability, and people all evolve in tandem. That is why our partnership