Welcome Peter Dixen: A new chapter of growth at Synerglass-Soft
29 April 2026
Big things are happening at Synerglass Soft, and we’re thrilled to share one of the most exciting updates of the year. We’d like to welcome
The dedicated platform that gives your customers direct access to their order and delivery information, providing them with real-time visibility, streamlined communication, and enhanced collaboration.
Integrated into our ERP software for glass processors
Your customers have 24/7 online access to all their orders, whether they have been delivered or are still being processed. They can easily track each order thanks to clear information such as delivery dates, delivery statuses, and production progress.
This real-time visibility enables them to plan ahead, organise themselves and stay informed at every stage.
Your customers can quickly find any order using an advanced search based on a range of criteria:
This precise search capability provides immediate access to information, even in environments with large volumes of data.
Each order line is accompanied by specific details, enabling detailed tracking:
This level of detail provides full traceability and allows your customers to track every item in their order precisely.
Let’s discuss your challenges and work together to see how we can streamline and simplify your day-to-day operations.
Your customers can easily submit claims for faulty glass directly via the platform.
Claims may relate to one or more order lines and may include photographs to illustrate the defects found.
Each request is then tracked using a clear status system, with a full history ensuring complete traceability.
This structured approach helps to speed up incident resolution and improve service quality.
The platform allows you to manage multiple users with access rights defined according to their roles. Each user has a permission level tailored to their needs, ensuring secure access to information.
The system also supports multi-company and multi-site environments, offering centralised and flexible management for complex organisations.
By choosing Synerglass-Soft, you are working with experts in the glass industry who understand your industrial challenges and operational constraints. Our sector-specific expertise enables us to design solutions that are tailored to the realities of your workshops and processes.
Trusting Synerglass-Soft also means choosing a partner committed to a long-term relationship. For over 30 years, our solutions have been constantly evolving to incorporate technological advances, meet regulatory requirements and adapt to our customers’ specific needs.
Whether you’re managing a multi-line industrial site or a workshop currently being set up, our solutions — ERP and mobile apps — enable you to digitise, secure and streamline your processes, whilst laying the foundations for your business’s long-term future.
We analyse your current environment to advise you, carry out tailored demonstrations and provide you with a quote tailored to your requirements.
A dedicated project manager oversees the installation, configuration and connection of the machines. Our experts provide on-site training for your teams to ensure they can get up to speed quickly.
You will test the software using your own data and processes over a set period of time, in order to validate the settings before going live.
Once the tests have been validated, the software is rolled out into production on a date agreed upon by both parties, with enhanced support to ensure a smooth launch.
Our experts will continue to support you after the go-live to answer your questions, help you adapt your processes and ensure the long-term performance of your solution.
Your project deserves an in-depth analysis. Schedule an initial discussion with our experts to identify areas for improving your performance.
Yes. The application is available on Android and iOS and is compatible with smartphones, tablets and professional scanning devices, making it suitable for industrial environments.
Yes. SynerStock is directly integrated into your logistics software Synerglass Symbiose: data flows between systems in real time. You can also use an API to integrate SynerStock with other systems.
Yes. The application has been designed by UX/UI experts to be intuitive and easy to use, even for operators with little digital experience. It can also be installed on touchscreen terminals used daily for stock management.
Yes. Thanks to QR code or barcode scanning, every stock movement is automatically recorded and transmitted to your ERP, eliminating entry errors and significantly improving data reliability.
Industry trends, practical advice, technological innovations and feedback: explore content designed to help glass processors better manage their operations and anticipate market developments.
Big things are happening at Synerglass Soft, and we’re thrilled to share one of the most exciting updates of the year. We’d like to welcome
Synerglass-soft is pleased to announce its partnership with the Bundesverband Flachglas e. V. (BF) – the official representative body of the flat glass industry in
In the glass industry, progress happens when expertise comes together. Machinery, software, regulations, sustainability, and people all evolve in tandem. That is why our partnership